AAA Approved Auto Repair

Pugh's Car Care Center is Proud to be a Part of the AAA Approved Auto Repair Network

Established in 1975, the Approved Auto Repair (AAR) program is AAA's way of helping millions of drivers find reliable repair service. Each year, AAA inspects thousands of repair facilities. These businesses must meet demanding standards for technical competence and customer service. Only one-third of all facilities that apply for AAA certification are approved.

AAA Membership Benefits

AAA Members enjoy these exclusive benefits offered only at AAA Approved Auto Repair facilities. Not a member? Join by visiting AAA.com/join.

• Fair pricing - easy to understand, written estimates provided for all work and final bill will not exceed the estimate by 10% without prior customer approval.
• Quality of work guaranteed - all work comes with a 24/24 Warranty (repairs are guaranteed for 24-months/24,000 miles).¹
• Priority service - members towed to an Approved Auto Repair center will have their vehicle checked out within 60 minutes of arrival.
• Discounted labor - members receive a minimum of 10% off labor costs.²
• Free maintenance inspection with any paid service.³
• Advocate on your behalf - AAA will mediate if a dispute arises with the repair facility.

Disclaimer (1) All repairs are guaranteed by the AAA Approved Auto Repair facility for 24 months or 24,000 miles, whichever occurs first, under normal operating conditions, unless otherwise stated in writing. Other restrictions may apply. See facility for details.

(2) Members save a minimum of 10% ($50 limit in some areas) on repair service labor at AAA Approved Auto Repair facilities. Cannot be combined with any other discount or coupon. Valid AAA membership card must be presented at a AAA Approved Auto Repair facility at time of service.

(3) AAA Vehicle Maintenance Inspection is limited to items identified on the AAA Maintenance Inspection form only. Cost of any repairs not included. Most passenger cars and light trucks are eligible. Appointment may be required. Contact the facility in advance for details. Other restrictions may apply. Not valid with any other offer. Valid AAA membership card must be presented at a participating AAA Approved Auto Repair facility at the time of service.

High Quality Automotive Service Facilities

As part of the AAA network of certified auto repair shops, we meet all AAA standards:

• Perform continued maintenance on all equipment needed to provide full automotive service
• Feature a customer satisfaction rating of at least 90% and have been in business for at least one year
• Provide our customers with a clean, safe, and comfortable waiting area
• Have a formal training system in place that keeps all employees up-to-date on automotive advances
• Employ service reception personnel who demonstrate competence in talking about service and repairs
• Agree to undergo ongoing visits every 60 to 90 days throughout the year
• Agree to mediation and/or arbitration by AAA in the event of a dispute. AAA's resolution decision is binding upon the business, but is not on you.

If you have any questions about our automotive service center or AAA member benefits, contact us. We're happy to assist drivers across Nags Head, NC, Kitty Hawk, NC, Kill Devil Hills, NC, and surrounding areas with automotive repairs that restore vehicle performance for continued, reliable transportation.