I have been a satisfied customer of Pugh's Car Care in Nags Head for five years. We have three old varied vehicles: 2004 Lexus RX330, 2004 Born Free Built for Two RV (on a Ford F-350 chasis), and a 1999 Chevy S-10 pickup. Pugh's has serviced all three for various things from oil changes and tires to more complex problems. I have been impressed with the knowledge of the staff, including Charlene at the front desk. Never had a problem with lack of information provided by staff, including accurate estimates of costs. Last time I was there met another satisfied customer of 15 years service who comes from Rodanthe, which is not right next door. I guess most folks who are not satisfied are more likely to write reviews. Satisfied ones just take the excellent work for granted. When I saw the mostly negative reviews I decided to write this review. They are very busy, so I suggest you make an appointment for your vehicle, unless it is an unexpected emergency situation.
Thanks for the kind words. We try our best to help everyone in a timely manner. A few of our customers get very upset that we can't get to them expeditiously. All we can do is our best.
- Pugh's Car Care Center