Because I hadn't seen a lot of positive reviews, I was reluctant to take my car to Pugh's but after miserable service elsewhere, I took a chance. Wow! I am so glad that I did. I actually spoke multiple times with the educated and skilled mechanic who worked on my car and who treated me as though I had some intelligence. He explained the problem and the codes that were coming up when he plugged my Honda into the computer, and he also told me that we were looking at a process of elimination; we had to rule things out and try one thing and then another until we found the problem and the codes reset, etc. During my prior experience, I was told daily that I "would hear from someone," they'd give me a call, but they never did. They held onto my car for 13 days and only looked at it on the day when I said, "I'm coming to get it." No mechanic ever spoke to me at ABC Towing. I HIGHLY recommend Pugh's Car Center. They were able to diagnose and fix my car within 48 hours and for a reasonable price. Additionally, an automative shop should include mechanics who are able to talk to customers and explain the problems with the car. Thank you, Ken! And thank you, Raymond, for having such a great car care center at the beach. You'll be seeing us again (but hopefully not too often). :-)
Thanks Michele for the kind words. We try to diagnose the problems rather than throwing parts at it. Our ASE Certified technician's always try to explain the issues so customers are more informed about there vehicles.
- Pugh's Car Care Center