5

They have always done me right. Great people. Angela Green Salyers

Thanks for the kind words

- Pugh's Car Care Center
5

Came down to thx OUTER Banks for vaction.. On the way down I started to hear a noise coming from my right front wheel indicating a bad wheel bearing . After checking reviews and talking to several people I decided to take the vehicle to Pugh. Got to the garage late morning and dropped the car off,they said they would call me later to let me know what the situation was. Steve called mid afternoon and confirmed my suspension. He went into detail about what had to be done, which I knew already, and gave me a quote. He said the car would be ready by the next day. I told he to go ahead with the repair. Got a call 9:30 the next morning from Nikki saying the car was ready. Service was fast, repair is good, and the price was great. I would recommend them to anyone.

Glad to help, thanks

- Pugh's Car Care Center
5

Great place to get tires. The service advisor and the technician that took care of me were very professional and friendly. I got four tires the price was great and they got me in and out very quickly. I'm letting everybody know if they need tires to go to Pugh's

Thanks, glad to help

- Pugh's Car Care Center
5

Had antifreeze leak during vacation. Called early and dropped truck off. Repaired in a few hours for a very fair price. Called about options before repair. Excellent customer service. Best car service shop that I have been to in a long time. Highly recommended.

Thanks for the kind words, glad we could help.

- Pugh's Car Care Center
4

Very nice and fast

Thanks for your business.

- Pugh's Car Care Center
5

This is a great place to get your car fixed at and they won't rob you like so many companies do. My alternator belt broke the other day I stopped by they got my car in right away and I was driving away with a new belt within 30 min. .. Great place, friendly customer service. ..

Glad we could help you.

- Pugh's Car Care Center
5

Out-of-towners and our car wouldn't start after a dinner out and we called Pugh's the next morning when they opened at 8:00 am. The tow truck arrived before 9:00, delivered the car back to their service department. We received a call from Steve within 30 minutes regarding the problem, and it turned out to be a 'computer' issue. Didn't know that a broken key wouldn't be recognized by the car!!! But they did!! Steve was able to fix the key and get the car running again by 11:00, start to finish. We were extremely relieved! Thanks Steve for your prompt and accurate attention!

Glad we could get you back on the road. Thanks

- Pugh's Car Care Center
5

My husband and I were visiting Nags Head on vacation, and during our trip our check engine light came on. We called Pugh's when they opened and were told to bring the car in. We arrived around 8:45AM, and were back on our way at 9:30. The mechanic, Steve, even brought us out to the lift to show the exact parts that were causing the light to come on, what we should do when getting back home (Pennsylvania) and other concerns such as a semi-bald tire. We waited in their back room while the diagnostics were being run. Overall, a much better experience than we had hoped for, under the circumstances. Glad we stopped in to get some peace of mind. $61 for the check engine diagnostic (tax/labor included).

Glad we could help you, Thanks.

- Pugh's Car Care Center
5

I'm sitting in the shop as I type this and wouldn't feel right leaving without giving these guys a good review. Last night I noticed my tires were dry rotted pretty bad and the sidewalk was starting to come apart. I called when they opened this morning and it worked out that they had 4 tires in the size I need and could get me right in. 3 tires seemed to come off fine but the 4th was rusted on to the point they had to use heat. Now I know that things like this come with the territory but the efforts they went through is way outside of a normal day to day tire change. At the end 3 studs broke and the lugs needed to be replaced but I am happy with the effort they showed to get the job complete and get it done right. Also as for the cost of tires. They were within $3 out the door of a local "big name" competitor. Raymond maintained patience and professionalism and for that I am beyond grateful. On the road and feeling safe again. Thank you Ray and Ken. I know it was a pain but you guys rock and I very much appreciate it!!

Thanks for the kind words. Some cars can be a challenge, but we got you back on the road.

- Pugh's Car Care Center
5

They were excellent, and very, very nice to me. Really, they were a godsend while I was on vacation. I was run off the road while visiting Nags Head--ended up with a bunch of sand inside my hubcaps, which stay stuck to the wheel unless the nuts are removed. Even if I had had the tools with me, recent spinal surgery would have prevented me from removing them and cleaning the sand out. It's a minor thing maybe, but meant the difference between being able to drive 40mph and 70mph when I drove back to Atlanta.